← Back

Service Delivery & Fulfillment Policy

COD Guard B2B Risk Intelligence Platform • Effective Date: January 2026

1. Digital Service Delivery Model

COD Guard is an entirely cloud-hosted Software-as-a-Service (SaaS) platform providing digital API solutions. No physical goods or parcel shipments are involved.

2. Delivery Timeline

Upon successful payment confirmation via our online payment gateway (Razorpay), your purchased verification credits are automatically provisioned to your account within 60 seconds.

3. Confirmation & Invoice

You can instantly view your updated credit balance and download digital payment receipts anytime inside the Merchant Portal.

4. Service Delivery Assistance

If your balance does not update within 5 minutes due to any network delay, our technical support team is available at [email protected].